Leaman Container, Inc., headquartered in Fort Worth is currently hiring for several positions to fit in with an established, tenured, successful Fort Worth team. We specialize in corrugated boxes, packaging and shipping products.

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Leaman Container, Inc., headquartered in Fort Worth is currently hiring a Customer Service Representative to fit in with an established, tenured, successful Fort Worth team. We specialize in corrugated boxes, packaging, and shipping products. This position will be responsible for customer service support to small business customer and will-call.

Job Duties and Responsibilities

  • Prompt, efficient, and courteous customer service.
  • Receive, process and monitor progress of customer orders.
  • Responsible for expediting order changes and negotiating those changes with customers.
  • Ensure accuracy of files by maintaining up to date specification file and price changes.
  • Attend production meetings and help communicate customer priorities.
  • Apprise customers of order status as appropriate.
  • Facilitate the red dot process for new item creation.
  • Generate quotations based on customer’s estimated spend for stock and catalog items.
  • Handle customer complaints and solicit feedback.
  • Enhance customer relationships by maintaining specific communication patterns.
  • Communicate with the sales staff on a regular basis regarding activities within their respective accounts.
  • Research status of items on customer orders and communicate with appropriate team members.
  • Handle incoming phone calls and assist as backup for receptionist.

Qualifications/Requirements

  • Associate Degree or three (3+) years of customer relations/service experience in a manufacturing setting, preferably
  • 1+ year corrugated industry specific customer service experience.
  • Excellent phone and email etiquette. Courteous, professional communications with customers and team members.
  • The ability to perform math functions including work with fractions, decimals, and manipulating and recording figures
  • to provide accurate quantities.
  • The ability to multi-task, prioritize work effectively and work in an environment with competing priorities and
  • demanding customer base.
  • Able to remain flexible and adapt to the situation and provide either leadership or follow instructions and work independently.
  • Enthusiastic, customer focused, self-motivated, and detail orientated.
  • Experience with Microsoft Office required.
  • Specific experience in writing basic formulas and formatting in MS Excel required.
  • Experience with Imaginera preferred.
  • Experience with at least one ERP system in a manufacturing environment required.
  • Ability to lift and carry 35 lbs.
  • Work on site.

Compensation

  • This position is an hourly position with benefits, vacation, and 401k. This is a professional position that rewards
    dedication, loyalty, and hard work.

Please email your resumes and inquiries to r.haines@leamancontainer.com.

Leaman Container, Inc. is seeking full-time qualified machine operator to fit in with an established, tenured, successful Fort Worth team. We specialize in corrugated boxes, packaging and shipping products.

Job Duties and Responsibilities

  • Operate equipment which includes: performing accurate and efficient set-ups, checking for quality of manufactured boxes and basic troubleshooting of the machines
  • Follow assigned job duties and complete all work orders as required by productions needs
  • Maximize the utilization of equipment by operating the machinery at available capacity and speed
  • Must be motivated to reach production goals
  • Assist other team members/operators
  • Cross train on other machines
  • Perform other duties as necessary

Qualifications/Requirements

  • Strong mechanical ability is a must
  • Prior work experience in the corrugated industry a plus
  • Ability to work as part of a team in a fast paced environment
  • Must be able to perform basic math and read a tape measure
  • Pre-employment drug screen is required
  • Employees at times are required to work overtime and weekends
  • Physical Demands
    • Must be able to lift and move more than 50 pounds.
    • Stand, walk, use hands/finger
    • Close, distance and color vision
    • Ability to work in non-climate controlled warehouse
  • Education and Work Experience Required
  • Corrugated manufacturing experience beneficial
  • Machine operator knowledge helpful
  • High School Diploma or GED

Compensation

  • This position is an hourly position commensurate on experience and qualifications.
  • Benefits
  • 401k
  • 14 days PTO per year, 8 paid holidays
  • Tuition reimbursement available

Please email your resumes and inquiries to j.bucek@leamancontainer.com.